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Apartment · Vienna · Vienna (Area)

Carlton Suites

An 8-room apartment hotel in Vienna's old town, a 10-minute walk from Stephansplatz station.

  • Quiet central location in the 01. Innere Stadt district
  • Spacious apartments with kitchen facilities
  • High guest rating of 8.3 from 813 reviews
8.3 Great 813 reviews Booking.com 8.3 · 813 reviews

About

Carlton Suites

Carlton Suites is a small, 8-room property in Vienna's 01. Innere Stadt district. The hotel is within a 10-minute walk of Stephansplatz Stop tube station, and guests frequently point to its superb central location. The building has a lift, and rooms are fitted with parquet flooring and modern comforts.

The accommodation is apartment-style: every unit has a sitting area, a dining table, tea and coffee facilities, an electric kettle and cookware, so you can cook your own meals. Some apartments include a courtyard view, a bathtub or a coffee machine. With just eight rooms, the property offers a more personal experience than a larger hotel.

  • No smoking on site
  • Express check-in/ -out
  • No pets allowed
  • Lift
  • Paid airport shuttle
  • Free Wi-Fi in rooms

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Prime, quiet location — Guests repeatedly highlight the central position, often mentioning a 5-minute walk to Stephansplatz and easy access to restaurants, bars and public transport, yet the street remains quiet.
  • Spacious apartments with kitchens — The rooms are large and come with kitchen facilities, including a kettle, cookware and dining table. Several reviewers were surprised by the generous size and found it easy to cook.
  • Helpful, responsive host — Susanne and the staff receive frequent praise for being accommodating, quick to respond, and arranging taxis or airport transfers when asked.
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Worth weighing

3 to weigh
  • Moderate facilities score — The property's facilities category scores 6.8 – noticeably below the hotel's other ratings – suggesting the hardware (beyond the rooms themselves) is more basic than the service and comfort.
  • No pets and no smoking — Pets are not allowed on site, and the property is strictly no-smoking – a drawback for travellers with dogs or those who smoke.
  • Limited check-in window — Check-in is only possible between 15:00 and 21:00. If you arrive later, you'll need to arrange a different time – there's no 24-hour front desk.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Deluxe One-Bedroom Apartment

  • 1 King-size bed

Classic Apartment

  • 1 King-size bed
  • Courtyard view
  • Shower
  • Coffee machine
  • Heating

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Essentials

  • Free Wi-Fi in rooms
  • Flat-screen TV
  • Heating
  • No smoking on site
  • Lift

Kitchen & Dining

  • Tea and coffee facilities
  • Electric kettle
  • Cookware/ Kitchen utensils
  • Dining table
  • Outdoor dining area

Comfort & Convenience

  • Sitting area
  • Ironing facilities
  • Washing machine
  • Free toiletries
  • Parquet floor
  • Cots
  • Express check-in/ -out
  • Paid airport shuttle

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.3
Great 813 reviews

Guest-rated 8.3/10 from 813 reviews

Booking.com · 8.3 · 813 reviews
8.3Verified guest

“The staff was really helpful, and the location close to restaurants and bars was a plus.”

8.3Verified guest

“We had a wonderful stay. The apartment was spacious and clean with plenty of storage. The kitchen was well-equipped. The location was perfect for walking the city, and host Susanne was easy to work with and accommodating. I highly recommend it.”

8.3Verified guest

“The host was always available.”

8.3Verified guest

“Good value, recommend.”

8.3Verified guest

“The apartment was spacious and central, making it easy to explore. The size was a pleasant surprise, giving plenty of room. The staff were helpful, arranging transportation when asked.”

8.3Verified guest

“A pleasant stay in Vienna, close to the city centre, the airport, and public transport. The location was excellent, at most a 5-minute walk to Stephansplatz.”

04 — Location

Getting around Vienna

The property sits in Vienna.

Stephansplatz: The famous square and St. Stephen's Cathedral are a 5-minute walk away, according to guests, making the hotel ideal for sightseeing on foot.

Dining & groceries: Reviewers mention a traditional Austrian restaurant opposite the property, plus a supermarket and a biomarket nearby – handy for both meals out and self-catering.

Transport: Stephansplatz Stop tube station is a 10-minute walk, and guests say buses, trams and the underground are all close, with the airport also easily reachable.

Riemergasse 13, Vienna, Vienna (Area), 1010, Austria

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-21:00
Check-out
By 05:00-10:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
15 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 21:00, and check-out is from 05:00 to 10:00.

Are pets allowed?

No, pets are not allowed on site, and the property is also no-smoking.

Is there a kitchen in the apartments?

Yes, each room has a sitting area with tea and coffee facilities, an electric kettle, cookware and kitchen utensils, plus a dining table – so you can prepare your own meals.

Is there a lift at the property?

Yes, the building has a lift, which one guest found convenient for reaching the second floor.

Does the hotel offer airport transfers?

Yes, a paid airport shuttle is available. Several guests mention arranging transfers with the host.

How far is it to Stephansplatz?

Guests report it's about a 5-minute walk to Stephansplatz, and the Stephansplatz Stop tube station is a 10-minute walk away.

Is there a washing machine in the room?

Yes, the apartment amenities include a washing machine.

Nearby

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The bottom line

Carlton Suites earns its high rating through a combination that guests consistently praise: a central yet quiet location, surprisingly spacious apartments, and a host who goes out of her way to help. It's a solid pick for travellers who want the independence of an apartment with the convenience of a hotel – just note the limited check-in hours and the modest facilities score.

8.3Independent apartment in the heart of Vienna's old town, with kitchens and a personal touch.

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